FAQs
Are your sunglasses UV protected?
Yes, all our sunglasses provide 100% UV protection to keep your eyes safe from harmful UV rays.
How do I clean and care for my sunglasses?
To clean your sunglasses, use a microfiber cloth and a gentle lens cleaner. Avoid using harsh chemicals or abrasive materials. Store your sunglasses in the provided case to protect them from scratches and damage.
What is your return policy?
We offer a 14-day return policy. If you are not satisfied with your purchase, you can return it within 14 days from the date of delivery. Items must be in their original condition and packaging. Please refer to our Return Policy page for more details.
How do I return an item?
To return an item, please contact our customer service team at info@comesinshades.com with your order number and reason for return. We will provide you with a return authorization and instructions on how to send back your item.
Do you ship internationally?
Currently, we only ship within Egypt. We do not offer international shipping at this time.
What payment methods are accepted?
We accept various payment methods, including credit/debit cards, bank transfers, installments through Valu and cash on delivery. All transactions are secured and encrypted.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes or cancel it.
