FAQs
Are your sunglasses UV protected?
Yes, all our sunglasses provide 100% UV protection to keep your eyes safe from harmful UV rays.
How do I clean and care for my sunglasses?
To clean your sunglasses, use a microfiber cloth and a gentle lens cleaner. Avoid using harsh chemicals or abrasive materials. Store your sunglasses in the provided case to protect them from scratches and damage.
What is your return policy?
We want you to love your shades from the very first try.
However, due to the number of returned packages arriving damaged, you can now try your sunglasses with the courier before confirming your purchase. Once accepted, returns won’t be available—except in the rare case of a production defect. Any production defect must be reported to us within 48 hours of receiving your order to be eligible for review.
You can also experience and try on our pieces in person at any of our listed concept stores.
Do you ship internationally?
Currently, we only ship within Egypt. We do not offer international shipping at this time.
What payment methods are accepted?
We accept various payment methods, including credit/debit cards, bank transfers, and cash on delivery. All transactions are secured and encrypted.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes or cancel it.
